Frequently Asked Questions
Your guide to premium hair and skin care solutions.
Are Dr Batra's products suitable for sensitive skin?
Yes, our products are formulated by dermatologists using natural ingredients and are generally safe for all skin types, including sensitive skin.
How long does it take to see results from the hair care range?
While individual results may vary, most customers report visible improvements in hair texture and scalp health within 4 to 6 weeks of consistent use.
What are your shipping charges and delivery timelines?
We offer free shipping on orders above a certain value. Standard delivery typically takes 3 to 5 business days depending on your location.
Can I return a product if I am not satisfied?
We accept returns for damaged or incorrect items within 7 days of delivery. Due to hygiene reasons, we cannot accept returns on opened or used personal care products.
Do you offer international shipping?
Currently, we ship to a wide range of international locations. Shipping costs and delivery times for international orders are calculated at checkout.
Are your products cruelty-free and paraben-free?
Yes, we are committed to ethical beauty. Our entire range is cruelty-free and formulated without harmful parabens or toxins.